Be in Control. Monitor telephone system usage and costs with AccuCall
Pro, a dynamic Call Accounting Program.
ADIX ACD is a combination of specially designed hardware and software
that is compatible with any ADIX telephone system to provide Automatic
Call Distribution (ACD) capability combined with standard and optional
PBX/key system features. ACD is used to answer, queue and equally distribute
incoming calls to agents within an ACD group following a logical, programmable
The ADIX APS (Application Processing System) is the culmination of Iwatsu's
commitment to provide a single, easily expandable telecommunications platform
that meets the needs of both large and small businesses. The modular design
of ADIX APS provides a seamless growth path from a 4-line, 8-station system
to a maximum of 472 ports.
ADIX Message Navigator
Your best ally to simplify the process of managing emails, voice mails
and faxes with a single program on your computer.
ADIX Telephony Office-Linx
Telephony Office-Linx improves communication by automatically answering
calls, transferring calls, routing calls and messages, distributing information
and collecting information from callers.
Powerful Communications for Small Offices and Home Offices.
BS1200 Internet Voice Gateway
The Iwatsu ADIX with OKI's Internet Voice Gateway BS1200 offers a reliable
high performance choice in telephony technology. The BS1200 allows your
companies to route both voice and fax communication over any IP network.
The powerful telecommunications solution that bridges together your business
communications into a truly unified voice network.
TAPI- compliant Computer Telephony Interface adapter that bridges the
gap between your PC and your ADIX desktop digital telephone.
The first software application to embed full telephony call control such
as dial, answer, hold, transfer and conference inside Microsoft® Outlook®.
wireless digital telephone that emulates a traditional corded ADIX Omega-Phone.
From practically anywhere in your office, it will allow you to answer
all those important telephone calls.
The EXTender 1000, developed by MCK Communications specifically for Iwatsu,
is single-user equipment that provides off-site employees with full access
to ADIX APS / ADIX-VS features over a dial-up Public Switched Telephone
Network (PSTN) connection
The EXTender 4000, developed by MCK Communications specifically for Iwatsu,
is designed for use by a single remote user to extend ADIX APS features
to an ADIX Digital Key Telephones over an IP network connection.
The EXTender 6000, developed by MCK Communications specifically for Iwatsu,
provide the capability to route calls off premise to ADIX Digital Key
Telephones at remote locations. The 6000 Station EXTender designed for
Omega-Phone telephones are customizable to fit the unique needs of small
and medium-sized businesses. They optimize the way in which calls are
placed, answered, and controlled.
Omega-Voice VMI is a system circuit card that resides inside the ADIX
telephone system. This eliminates the need for external equipment and
maximize voice mail integration.
Omegatrek, a 1.9 GHz unlicensed PCS Multi-Cell / Multi-User Wireless system
for ADIX APS, allows users to answer calls and access system features
from anywhere in their building.
The PBXgateway, developed by MCK Communications specifically for Iwatsu,
allows your remote workers to enjoy all the features of your corporate
PBX, wherever they located. That's because the PBXgateway extends all
the capabilities of your PBX to remote employees over circuit or packet
Center Management Tools
TASKE® Call Center Management Tools is a powerful suite of flexible
call center management solutions that empowers supervisors to manage call
center operations with speed and confidence. It features real-time ACD
monitoring, comprehensive historical reporting, advanced forecasting,
workforce management and versatile queue messaging applications.
Connects to any CO line or single line extension. Basic configurations
support 2-4 different accesses at the same time. Store up to 30 hours
of messages. 1000 mail boxes.