Today it's more important than ever to maximize your resources. Every
day thousands of organizations worldwide utilize Microsoft® Outlook®
and Exchange® Server to connect ideas and share information. Iwatsu's
Contact Point application enables you to expand the boundaries of Outlook®
and Exchange® to create and maintain corporate knowledge capture system.
In return, Contact Point gives you a competitive advantage by linking
your corporate knowledge base to each call.
Contact Point enhances Outlook® by adding the
capability to capture and store telephone call information. important
conversation content (call data) can be captured and all inbound and outbound
activity may be logged. The contact record becomes the central source
for anyone in the organization or work group to view all call data related
to a particular business contact. Contact Point also automates the scheduling
of return phone calls and can add action items to "To-Do" tasks.
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